User Tools

Site Tools


merkalt:problems_with_labels_ordering

This is an old revision of the document!


1. The order comes though well with text for labels and link to label in webmaster mail. However the labels is empty. I have reconstructed these labels with the text in webmaster mail so no crisis, but it is unnecessary work and it should be fixed. Also adding the motive filename in webmaster mail will let me see the icon chosen along with the text. (occurs 0,25 % of orders)

// Perhaps an empty labels is a result of server malfuntion. The motive filename will be added to webmaster e-mail for resolving such problems.//

2. The order comes though and it is no product lines in the webmaster mail. I think the customer mail is OK as I have not gotten any complaints. This is the most serious problem as all of other order except customer details is lost to me and I have to contact customer to reconstruct label. This is also the most common error. (occurs 1% of orders)

// There is an opportunity to send an order without product lines filled. So may be customers send their orders on labels without text data with image only?//

merkalt/problems_with_labels_ordering.1235287319.txt.gz ยท Last modified: (external edit)